A MESSAGE FROM THE CHIEF COMPLIANCE OFFICER AT IGNITE FUNDING
The Client Services Department is an intricate part of your experience at Ignite Funding. We opened your account, collected your first investment documentation and now we will be working with you in the future as you select investments. Initially when you began your investment journey with Ignite Funding you worked with a Business Development Executive, which is a fancy title we use for onboarding investors to ensure you understand the investment you embarked in.
Since that time, you have experienced all the benefits of investing with Ignite Funding. Moving forward, our client services department has been added into your investment journey at Ignite Funding. We are here to help you with any questions you may have about your account, investment documentation, and current and future investments. We are here to provide you with the same level of service and information on available investments and we are here to discuss the details of the projects and borrowers. Our dedicated Client Services Representatives are here to ensure that investors can always find the answer or help they are looking for every step of the way.
HERE IS WHAT YOU SHOULD EXPECT FROM MY TEAM:
OUTSTANDING INVESTMENT DOCUMENTS
When you make an investment and have an outstanding item that needs to be returned, we will reach out to you.
INVESTMENT DOCUMENTATION
When your investment is funded we will send you the supporting documentation that secures your investment.
NEW LOANS
When an investment pays off, we will reach out to inform you of new investment opportunities.
TO CHECK IN
And sometimes, we will just call to check in and see if there is something we can do better!
As we continue to expand our business you should expect that our team below will grow and change, but as the Chief Compliance Officer of Ignite Funding for nearly 10 years, I can assure you our service levels will not change. We all beat to the same drum, which is why we use one email (clientservices@ignitefunding.com) and one phone number (702) 941-7917 to make sure every client receives exceptional services.
Now let’s put a face with the name of who you will be working with and let me introduce you to me and my team.
THE TEAM
Misty Bethany
Chief Compliance Officer
mbethany@ignitefunding.com
702.739.9053 ext. 5148
NMLS #1403840 | MLD #54336
Misty Bethany is Ignite Funding’s Chief Compliance Officer and Sales Manager. Ms. Bethany has more than 20 years of experience in the financial services industry, for most of which she has specialized in
Anthony Williams
Client Services Representative
clientservices@ignitefunding.com
702.941.7917
Cresta Paradice
Client Services Representative
clientservices@ignitefunding.com
702.941.7917
Matthew Pedroza
Client Services Representative
clientservices@ignitefunding.com
702.941.7917
In 2023 Matthew joined the Ignite Funding team to continue the growth of our Client Services department. As a Client Service Representative, Matthew is responsible for providing a high-level of customer service to current clients throughout the investment cycle.
Ryan Fitzgerald
Client Services Representative
clientservices@ignitefunding.com
702.941.7917
In 2023, Ryan joined the Ignite Funding team in the Client Services department. Ryan, as a Client Service Representative, is dedicated to delivering exceptional customer service to our valued clients throughout the investment cycle. His responsibilities encompass providing valuable
Alex Beltran
CSR-Documentation
loanprocessing@ignitefunding.com
702.941.7917
Brandy Warren
CSR-Documentation
loanprocessing@ignitefunding.com
702.941.7917
In 2023, Brandy joined the Ignite Funding team to in the Compliance Department. Brandy leverages her exceptional communication and organizational skills to enhance the overall client experience. Brandy diligently verifies the precision of investment document submissions, thus assisting clients in minimizing
