Client Services Team

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A MESSAGE FROM THE CHIEF COMPLIANCE OFFICER AT IGNITE FUNDING

The Client Services Department is an intricate part of your experience at Ignite Funding. We opened your account, collected your first investment documentation and now we will be working with you in the future as you select investments. Initially when you began your investment journey with Ignite Funding you worked with a Business Development Executive, which is a fancy title we use for onboarding investors to ensure you understand the investment you embarked in.

Since that time, you have experienced all the benefits of investing with Ignite Funding. Moving forward, our client services department has been added into your investment journey at Ignite Funding. We are here to help you with any questions you may have about your account, investment documentation, and current and future investments. We are here to provide you with the same level of service and information on available investments and we are here to discuss the details of the projects and borrowers. Our dedicated Client Services Representatives are here to ensure that investors can always find the answer or help they are looking for every step of the way.

HERE IS WHAT YOU SHOULD EXPECT FROM MY TEAM:

OUTSTANDING INVESTMENT DOCUMENTS

When you make an investment and have an outstanding item that needs to be returned, we will reach out to you.

INVESTMENT DOCUMENTATION

When your investment is funded we will send you the supporting documentation that secures your investment.

NEW LOANS

When an investment pays off, we will reach out to inform you of new investment opportunities.

TO CHECK IN

And sometimes, we will just call to check in and see if there is something we can do better!

As we continue to expand our business you should expect that our team below will grow and change, but as the Chief Compliance Officer of Ignite Funding for nearly 10 years, I can assure you our service levels will not change. We all beat to the same drum, which is why we use one email (clientservices@ignitefunding.com) and one phone number (702) 941-7917 to make sure every client receives exceptional services.

Now let’s put a face with the name of who you will be working with and let me introduce you to me and my team.

THE TEAM

WE LOOK FORWARD TO WORKING WITH YOU!

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