Ignite Funding acts as the loan servicing agent for Trust Deed investments, which includes, among other items, keeping current and accurate records on all loans and Borrowers, tracking and processing payments, and if necessary, handling foreclosure proceedings.
Loan Servicing Department
Our customer loan services do not stop after you place money on an investment at Ignite Funding. After an investment has recorded, the Ignite Funding Loan Servicing Department will address any questions you may have in relation to monthly interest payments, account statements, and other payment-related matters.
An Investment Representative or a member of the Investor Relations team will maintain active communications with you regarding investment payoffs and new opportunities as they become available.
Loan Resolution Department
We encourage our Investors to review the materials below to have a clear understanding about the default/foreclosure process, should a Borrower default on a loan.